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What to do if a purchase does not be received?

If the payment was successful, but nothing appeared in the game, fill out this form to contact our support manager. Be sure to include your game ID and a screenshot of the letter from your application store with a confirmation of purchase.

On the screenshot with the confirmation of purchase should be the following data:

  • order number (Order ID)
  • order date
  • item

You can hide the data under the "Payment Method".

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