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Technical questions

  • What is the game ID?

    This is a unique number of your progress in our database, which is created when you first start the game on your iOS and Android device. This code can be found in the upper right corner of the Setting...

  • Can I play the game simultaneously on different devices?

    Now, this function is not available in the game. You can transfer progress from one device to another if you connect both games to the same Facebook account. You can read more about this in this artic...

  • What to do if a purchase does not be received?

    If the payment was successful, but nothing appeared in the game, fill out this form https://farmup.kayako.com/en-us/conversation/new/29 to contact our support manager. Be sure to include your game ID ...

  • Why do I need a game ID?

    Game ID needed to quickly find your game in the database, if you have not connected it with your Facebook page. We recommend to take a screenshot of the Settings window and store it in case of errors ...

  • How I can return my progress if I delete game from my device?

    Starting with version 7.8.0 which was released in March 2019, the game has a function of saving progress on the server. Important! If the game was deleted earlier March 2019, the progress can't be ret...

  • How transfer my game to another device?

    Starting with version 7.8.0, your progress can be transferred to another device. Important! If you don't see the version of the game in the Settings window, you have the old version. You need to updat...