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Account Management

Deleting, restoring or restarting an account

  • How do I start the game anew?

    If you want to start the game anew, just fill out this form. Our manager will erase your game progress, and all your in-game achievements and purchases will be lost. While the deletion is in progress,...

  • How do I delete my game account and all related data?

    In accordance with the rules of the platform, we provide players with the opportunity to delete any personal information (in-game progress, account, statistics collected, etc.). It may take up to 5 bu...

  • Why did the game start over?

    It's possible that there was a technical glitch and the game reset itself without your consent. In this case, we will search for your old saves to resume your progress. If you would like to proceed, p...